With a relationship that started in 2009, KCS Automotive has long been trusted by Porsche Retail Group to support with dealer management system (DMS) configuration and optimisation.
Since 2021, with Chris Rogers joining Porsche Retail Group as Head of Business Development, that partnership has deepened and expanded significantly.
At Porsche Retail Group, Chris leads key project delivery, oversees planning and strategy, and drives the ongoing development of a digital and sustainable business. He’s also responsible for the Group's systems, processes and training methodology.
Working alongside Chris and his team, KCS has helped unify operations across seven centres, three service factories, Porsche Central Operations and a dedicated Trade Parts function - reducing legacy system inconsistencies and laying the foundations for joined-up planning across the Group.
Most recently, KCS supported Porsche Retail Group’s largest-ever acquisition - overseeing the integration of two newly acquired sites into the group’s existing Keyloop setup. With on-site consultancy from a dedicated team of specialists, the project was delivered at pace and with precision, avoiding costly disruption and ensuring a smooth go-live for both teams.
Chris explained:
“This wasn’t just about adding two new sites - it was about carefully planning a DMS migration, aligning multiple systems and avoiding disruption to daily operations. The KCS team handled it brilliantly. It wasn’t a plug-and-play brief - this needed serious expertise and we’ve always had complete confidence in the people we’re working with.”
Beyond technical delivery, Chris emphasises the strategic value KCS Automotive brings to the table:
“They’re more than a supplier - they’re a genuine consultancy. A real partner. They help us maximise the potential of our systems. They understand how we work, speak our language and offer insight with options. It’s a tailored, personal experience every time.”
KCS consultants provide support that ranges from high-level planning advice to hands-on troubleshooting and training. Whether it’s responding quickly to operational issues, simplifying complex DMS setups or unlocking new value from system data, Chris says the impact is hard to overstate:
“Ritchie has that strategic view. He doesn’t just answer the question. He’ll stop and think, then say ‘what if you try this instead?’ That kind of thinking adds real value - turning system challenges into strategic opportunities.”
To find out more about how KCS Automotive can support your business with any Keyloop system or dealership consultancy needs, get in touch today on 01635 592972 or email info@kcs-automotive.com.
