At KCS Automotive, our consultants are deeply embedded in the day-to-day realities of automotive retail and nowhere is that more true than keeping print documents up to date. From last-minute header changes to full document overhauls, we help dealerships cut through the red tape and get things sorted quickly and accurately.
In this edition of Behind The Screens, we caught up with Paul Styles, Senior Print Format Consultant and long-time industry expert, to find out how KCS is making print jobs painless for retailers across the UK.
Print without the palaver
Keeping your organisation’s documents up to date seems like such a simple task. Updating a footer, or changing an address, or refreshing a logo on your invoice – it’s a 5- minute job, right?
But every single change, no matter how minor, requires the retailer to raise the request and then wait for the task to be picked up, prioritised and actioned. It also requires the use of Keyloop’s Print Manager tools, and therefore these changes aren’t something that most retailers can do themselves. This applies whether it’s as big a job as creating a whole new suite of documents for a new site acquisition or you require a change of phone number on an invoice that you want to quickly amend.
And anyone who has worked in automotive retail knows that these changes are happening all the time. There’s always something that needs tweaking or adding and these seemingly small jobs start to accumulate quite quickly.
Then add into that the occasional OEM updates to templates (most frequently an update to their logo) and suddenly the 5-minute jobs have snowballed into a sizeable pile.
Wouldn’t it be fantastic if there was someone who could just sort this for you – with a quick turnaround, minimum fuss, they can be contacted at short notice about anything from the big projects to the tiny ones?
Enter Paul Styles, KCS Senior Print Format Consultant.
Experienced, accessible and responsive
Paul is one of KCS’s best kept secrets – he’s been in the automotive industry for his entire career, including 23 years at Toyota GB, the last seven of which were in the role of General Manager, Retailer Systems – so when it comes to understanding how a dealership’s processes and paperwork needs to run day to day, Paul knows what he’s talking about.
He is KCS’s go-to guy for all things print related. He explains: “The Print Manager system is nuanced and when a retailer has something that needs updating, because they can’t typically self-help, they have to submit a request for outside help”.
“KCS can transform this process for busy retailers because we have full access to all the print editor tools, all the retailers’ documents and the OEM templates which means we can get straight into the relevant systems to make these document updates quickly and seamlessly. There’s no hanging around for your job to get to the top of the wait list, it’s all sorted as quickly as possible.”
From major rollouts to minor tweaks
“Whilst we can help with the big document overhauls – integrating new outlets or making major brand updates – we’re not precious about helping with the smaller jobs too. Our job is to make our customers’ lives easier – just let us know what you need to do, we’ll let you know what is required from our side and we’ll always get you to approve a statement of work before we proceed. Also, once we have updated your documents, we’ll get you to formally approve the changes before we apply them.
“There are no hidden extras – we’re all about simplifying the process and getting your documents updated for you as quickly and accurately as possible.”
Ready to simplify your print updates?
If your dealership could use a faster, more flexible print solution, call us today on 01635 592972 or email info@kcs-automotive.com. We’ll get you sorted - without the palaver.
